During the COVID-19 crisis, employees experienced a major shift in priorities, needs, and wants. Between the transition to remote work, increased reliance on technology, and pressures on employees' mental health and well-being, 2020 was most certainly a roller coaster of crisis management for HR leaders and employees alike.
Few could have predicted how the pandemic would change employees’ expectations of their work experience. Long gone are the days employees require no more than a paycheck and healthcare. Workers are stretching more than dollars to make ends meet. They’re juggling a multitude of challenges brought on by the pandemic, including high levels of stress and anxiety while balancing an increased workload. Now, more than ever, employees want benefits and perks that support their overall wellness, such as mental health resources, financial education, and support for their parental journey.
Many progressive companies have already started taking note (and action) as a result of this shift. A recent study from Willis Tower Watson found that 42% of companies have changed or plan to change their paid leave plans, 66% will elevate mental health solutions, and 73% offer flexible work hours due to the pandemic.